What to expect when you call Ottawa Victim Services

Clients can self-refer by calling the office at 613-238-2762 or emailing for assistance. Please note that you can expect a return call or email within 2-3 business days. Please do not leave multiple messages on the general line. Your call will be returned as soon as possible by staff.

Abuse Policy

In order to provide staff with a safe and healthy workplace, Ottawa Victim Services team members will not tolerate aggressive or threatening behaviour, including verbal threats or abuse. Team members will inform you when you have violated this policy.

Need information about the police charges or ongoing police investigation?

If you are looking for information about your police report, charges or ongoing investigation, please contact Ottawa Police Service at 613-236-1222.

Need help with your criminal court case?

If you are looking for information about your criminal court case, please contact Victim Witness Assistance Program staff at 613-239-1229.