Victim Services

Ottawa Victim Services
Tel: 613-238-2762

Victim Support Unit, Ottawa Police Services
Tel: 613-236-1222 ext 2223

Victim Support Line
Tel-toll-free: 1-888-579-2888

Victim Witness Assistance Program, Ottawa
Tel: 613-239-1229

Canadian Resource Centre for Victims of Crime
Tel: (613) 233-7614 & Toll free: 1-877-232-2610

Federal Ombudsman for Victims of Crime
Tel: 1-866-481-8429

Ontario Network of Victim Service Providers

Victim Quick Response Program 
The Victim Quick Response Program + (VQRP+) provides short-term financial support toward essential expenses for victims, their immediate family members and witnesses in the immediate aftermath of a violent crime to help reduce the impact of the crime, enhance safety and meet immediate practical needs. Supports are available to meet the most basic and critical needs when no other means are available.

Canadian Benefit for Parents of Young Victims of Crime

CAVAC (Gatineau)
Tel:1 819 778-3555 or 1 800 331-2311

Parole board of canada

Correctional Service of Canada

Ontario Board of Parole

Family Law Education for Women

​Tel: 613-282-7424 

24 hour Crisis Lines

Distress Centre Ottawa
Tel: 613-238-3311

Mental Health Crisis Line
Tel: 613-722-6914

EORC Violence Against Women 24-hour help line
Tel: English 613-745-4818, French 613-745-3665

City of Ottawa
Tel: 311

The Sexual Assault Support Centre of Ottawa (SASC)
Tel: 24 hour crisis line 613-234-2266

Ottawa Rape Crisis Centre
Tel: 24 hour crisis line: 613-562-2333

CALACS Francophone d’Ottawa-Carleton
Ligne info-soutien Fem’Aide: 1-877-336-2433

Hope for Wellness Help Line
The Hope for Wellness Help Line offers immediate help to all Indigenous peoples across Canada in English and French. On request, phone counselling is also available in Cree, Ojibway and Inuktitut. It is available 24 hours a day, 7 days a week to offer:

  • counselling
  • crisis intervention

Call the toll-free Help Line at 1-855-242-3310 or connect to the online chat.

Trans Lifeline
Trans Lifeline is a grassroots hotline offering direct emotional and financial support to trans people in crisis – for the trans community, by the trans community.


Hate Has No Home Here How Ottawa Victim Services Helps Victims of Hate & Racism

Practical Support

  • Safety planning
  • Help filling out a police report / statement
  • Advocacy
  • Navigating the criminal justice system
  • Short-term immediate emotional support
  • Crisis intervention

Financial Support

Some expenses may be covered under the VQRP+ program such as:
  • Graffiti removal
  • Home security items
  • Counseling / Traditional Indigenous Health Services


We can refer and help you access support such as:
  • Community agencies
  • Shelters
  • Social Housing Registry, OCH
  • Legal
  • Other victim assistance organizations that are out of our service area

Contact Us